Information We Collect
We collect your personal information directly from you when you open an account and indirectly as a result of your relationship with us. Avant-Garde Trading Securities may use the information collected from you to verify your identity and contact information, establish your trading account, issue you an account number and a secure password, maintain your account activity and contact you with account information, among other reasons. This information also helps us improve our services to you, customize your browsing experience and inform you about additional products, services or promotions that may be of interest to you.
You directly provide us with the majority of information we collect. This information includes your contact details, including name, mailing address, telephone number and e-mail address, personal identification data we are required by law to collect, including your social security number, passport number and/or tax identification number, and information required by law to assess your trading experience and risk tolerance, including your annual income, net worth and available risk capital. We also collect demographic information when you open an account, including gender, birth date, occupation and employment status.
You provide us with this information by completing the account application and related documentation, by sending us an e-mail, or by submitting information in response to a promotion or special offer.
The information we collect indirectly from you includes your Internet protocol (IP) address, browser type, operating system, Internet service provider (ISP), time stamps, transaction history. Should you close your account with us, Avant-Garde Trading Securities will retain your information, but only use it to comply with regulatory requirements and to periodically contact you to offer you the opportunity to reactivate your account or participate in other offers.
We may share website usage information about visitors with reputable advertising companies for the purpose of targeting our Internet banner advertisements. The information shared is not personally identifiable. We may also use 3rd party software to track and analyze usage and volume statistical information including page requests, form requests and click throughs – this tracking may set cookies on behalf of Avant-Garde Trading Securities.
Use of Information
Avant-Garde Trading Securities uses personally identifiable information collected from you for the following general purposes:
- To fulfill your requests for specific products and services;
- To improve design and content of our site;
- To contact you about special offers, products, or services that may be of interest;
- To provide customer service
We may disclose your personal information to the following entities:
- Our affiliated* companies;
- Non-affiliated third-parties that perform services, such as marketing or market research, on our behalf;
- Non-affiliated third parties that service, maintain, or process your transaction and accounts;
- Non-affiliated third parties to protect as permitted or required by law to defend our rights or enforce a contract, or to cooperate with government agencies or regulators, securities exchanges, self-regulatory bodies (for example FINRA and SEC) and law enforcement officials;
- Non-affiliated third parties to protect against actual or potential fraud or unauthorized transactions and to protect the security of our internal systems, unless prohibited by law;
- Non-affiliated third parties in connection with the proposed or actual financing, insuring, sale, securitization, assignment, or other disposal or all or part of our business or assets (including accounts) for the purpose of evaluation and performing the proposed transaction or business relationship.
*Affiliates are companies related by common ownership or control.
We require affiliated and non-affiliated parties to agree to keep your information confidential. We prohibit our service providers from using personal information except for the specific purpose for which we provide to them. We may choose to disclose information to our affiliated companies to provide you with additional services and/or marketing purposes unless you opt out. Should you wish to limit the sharing of your personal information with affiliated companies for marketing purposes you may do so by contacting us via the email, mail, or telephone contact information below. You may change your opt-out status at any time.
We maintain reasonable physical, technical, and procedural safeguards to guard your nonpublic personal information. Our employees and third-party service providers have access to your personal information only on a “need to know” basis.
Please remember that you are ultimately responsible for maintaining the secrecy of your account number, User ID, and password. We strongly recommend that you do not disclose this information to anyone. In addition to our security measures, you can also take steps to maximize your security online and to protect your confidential information. First and foremost, don’t choose a trivial password and don’t post it on your computer. Don’t use a public computer unless you can verify that it’s not capturing key strokes and that you can erase all of your information from it once you’ve finished.
Other Important Information
For Nevada residents. We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by calling our team at 866-798-9395 and requesting such. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number – 702-486-3132; email: [email protected].
For Vermont Residents. In accordance with Vermont law, we will not share information we collect about Vermont residents with companies who are not affiliates, except as permitted by law, such as with your consent or to service your accounts. We will not share information about your creditworthiness with our affiliates without your authorization or consent, but we may share information about our transactions or experiences with you with our affiliates without your consent.
For California Residents. In accordance with California law, we will not share information we collect about you with nonaffiliates, except as allowed by law. For example, we may share information with your consent or to service your accounts. Among our affiliates, we will limit information sharing to the extent required by California law.
Updates to our policy
Toll Free (USA) Call: 1-866-798-9395
International Call: 1-312-858-5748
Email: [email protected]
Mailing Address: 230 W. Monroe, Suite 845, Chicago IL 60606
LEARN MORE ABOUT OUR CLEARING FIRM, THEIR PRIVACY POLICIES, AND RISK DISCLOSURES BY VISITING THEIR WEBSITE AT:
- Apex Clearing Corp. https://www.apexclearing.com/
Securities products and services offered by Prosperum Securities, LLC, d/b/a Avant-Garde Trading Securities, Member FINRA/ SIPC